Employment Overview
There are countless reasons why people make the choice to work at Winchester Savings Bank, and even more reasons why they stay for a career.

Winchester Savings Bank first opened its doors for business on August 26, 1871. Since then, the Bank has proudly served the financial needs of its customers as an independent, mutually-chartered savings bank. We believe the key to our long-standing record of service excellence is the result of our continual focus on both customer service and the value we place on our employees.

Our employees are important to us. We encourage and support the professional development of every member of our staff. They receive ongoing product and sales training, career development mentoring, and rewards for outstanding performance. We encourage a strong family/work life balance, and we offer extremely attractive compensation plans.

Our comprehensive total compensation package includes:

• Competitive salaries
• Medical insurance including health club reimbursement and wellness programs*
• Dental insurance*
• Pension plan and 401(k) Plan with partial match*
• Life, Supplemental Life, and Dependent Life Insurance*
• Long & Short Term Disability Insurance*
• Tuition Reimbursement
• Paid vacation, personal days, and holidays
• Group Accident and Travel Insurance*
• Incentive Bonus Plan (paid annually at the discretion of the Board; based on overall Bank profitability, job grade, and individual performance

Employment Opportunities Currently Available

BRANCH MANAGER - ARLINGTON Summary Description: Manage and direct all aspects of branch operations with emphasis on customer service and sales; responsible for training, developing and motivating your staff; directing, coordinating and monitoring branch’s policies, procedures and practices; keeping informed of new products and services and advising customers appropriately based on needs; capitalizing on cross-selling opportunities; maintaining awareness of federal and state banking regulations. BRIEF DESCRIPTION OF MAJOR DUTIES: Perform supervisory duties, e.g., performance management, counsel subordinates, delegate duties, conduct staff meetings; inform customers regarding products and services. SPECIFIC SKILLS REQUIRED: Bachelors Degree preferred or equivalent work experience; customer service/sales skills; ability to solve problems; strong communication skills; ability to handle multiple tasks; technically proficient in operations and procedures. PRIOR EXPERIENCE REQUIRED: 5 years experience in branch banking; supervisory experience. To apply for this position please click the link and complete the process. Branch Manager - Arlington Application Process COLLECTIONS MANAGER Summary Description: Manage the Bank’s residential, commercial and investor delinquent loan portfolios; maintain compliance with State and Federal Regulations; update policies and procedures as appropriate; communicate to senior management and the Board of Investment (BOI). BRIEF DESCRIPTION OF MAJOR DUTIES: Prepare delinquency reports and present to Loan Review Committee and Board of Investment (BOI); maintain and update the Bank’s automated collection tracking program; contact borrowers; develop workout plans and solutions; manage repossessions and foreclosures; other duties, as required. SPECIFIC SKILLS REQUIRED: Excellent verbal and written communication skills; knowledge of laws and regulations of bank lending and collection practices; Ability to work on various projects; proficient with Microsoft Word and Excel; knowledge of loan underwriting procedures. PRIOR EXPERIENCE REQUIRED: 2+ years collection experience and proven customer service skills. Bachelor’s of Associate’s Degree preferred. To apply for this position please click the link and complete the process. Collections Manager Application Process DEPOSIT OPERATIONS ASSISTANT Summary Description: Support Deposit Operations and BSA areas with a variety of duties including ATM/ACH/FEDline Advantage/Online Banking (processing transaction resolution, research, customer contact, reconciliation). Contribute with documentation needs, meetings and training to facilitate communication between customers, branch and internal staff. SPECIFIC SKILLS REQUIRED: Strong demonstrated knowledge of banking regulations deposit operations activity and bank compliance. Prior experience with the Bank Secrecy Act is desired but not required. Working knowledge of MS Office, strong customer service, communication and interpersonal skills; ability to interact with customers. PRIOR EXPERIENCE REQUIRED: 1-3 years experience in Deposit Operations desired. Bachelor’s Degree or Associate’s Degree preferred. To apply for this position please click the link and complete the process. Deposit Operations Assistant Application Process CUSTOMER SERVICE MANAGER SUMMARY DESCRIPTION: Responsible for the daily operations of the branch including; customer service, new accounts, supervision of branch personnel (as required), and adherence to bank policies and procedures. Manage office in absence of branch manager. ESSENTIAL JOB FUNCTIONS: • Maintain control of main cash vault; ordering and shipping coin and currency when necessary • Assist customers with questions, problems, and new account openings (personal & retirement) • Assist CSR’s with difficult transactions and problems • Cross train staff in various branch operational functions • Compile and image transit checks and other branch daily work; balance daily master settlement and package for shipment to the Main Office • Review and perform daily audits on CSR’s work; assist with monthly/quarterly branch audits • Approve transactions and sign checks in accordance with bank policy and within approval limits • Process returned checks; verify Cash Transaction Reports for accuracy; balance and maintain office ATM(s) • Sale and redemption of Savings Bonds; sell and/or supply CSR’s with travelers Cheques/cards • Perform CSR duties as required; assist loan and mortgage customers with applications and perform loan closings; assist customers with foreign and domestic wires and complete related forms • Process conversion of Canadian currency and maintain branch supply • Knowledge of all safe deposit functions i.e.- opening, closing, and title changes on boxes • Knowledge of all night depository procedures i.e.- contracts, fees, and billing • Ensure branch compliance with federal and state laws and regulations • Review and enforce security procedures • Attend seminars/classes pertaining to position • Perform Branch Manager duties in his/her absence. Requirements: Strong customer service skills; strong communication and interpersonal skills, with the ability to interact with all types of customers; ability to make quick and qualified decisions; ability to lead and motivate; ability to work independently and take responsibility for actions; knowledge of bank’s policies and procedures; knowledge of the Insight system and branch equipment PRIOR EXPERIENCE REQUIRED: 1-3 years experience as a Senior Customer Service Representative or equivalent to 2 years business college preferred; supervisory experience required To apply for this position please click the link and complete the process. Customer Service Manager Application Process FULL TIME CUSTOMER SERVICE REP As a Teller (Customer Service Rep), your responsibilities include providing prompt and exceptional customer service, in addition to promoting and cross-selling the Bank’s products and services. Other responsibilities include executing customer transactions, and completing efficient daily settlements, as well as other clerical duties. Some Saturday work is required. Requirements: You must possess superior interpersonal and customer service skills, a professional manner, as well as attention to detail and a High school diploma and at least nine months previous cash handling experience. To apply for this position please click the link and complete the process. Full Time CSR Application Process PART TIME CUSTOMER SERVICE REP 20 to 30 hours. As a Teller (Customer Service Rep), your responsibilities include providing prompt and exceptional customer service, in addition to promoting and cross-selling the Bank’s products and services. Other responsibilities include executing customer transactions, and completing efficient daily settlements, as well as other clerical duties. Some Saturday work is required. Requirements: You must possess superior interpersonal and customer service skills, a professional manner, as well as attention to detail and a High school diploma and at least nine months previous cash handling experience. To apply for this position please click the link and complete the process. Part Time CSR Application Process ASSISTANT MORTGAGE PROCESSOR & RECEPTIONIST Summary Description: Perform duties as a receptionist. Act as “back-up” to Residential Mortgage Processor ESSENTIAL JOB FUNCTIONS: Assist/ perform duties of Residential Mortgage Processor during periods of vacation or heavy workloads. Update mortgage rate sheets, rate boards and web site. Inform branch managers of rate changes. Organize and review closed loan files for completeness and accuracy then forward to Res. Lend. Of. Follow up on receipt of post-closing documentation. Maintain a supply of forms and application packages. SPECIFIC SKILLS REQUIRED: An ability to learn and adapt, basic computer skills and proficient with business office equipment. Well organized with good interpersonal skills. PRIOR EXPERIENCE REQUIRED: 2 years business office or banking experience. To apply for this position please click the link and complete the process. Assistant Mortgage Processor and Receptionist

We are always looking for motivated, energetic, committed and customer-focused team members. If you would like to join our team, please mail, fax, or e-mail your resume with cover letter and salary requirements to:

Attn: Human Resources Department
Winchester Savings Bank
661 Main Street
Winchester, MA 01890

Fax: 781.721.5527

We are an Equal Opportunity Employer.